Disclaimer - Privacy and Cookie Policy

Welcome to Crimsonwing!

Thanks for visiting our site – this is operated by Crimsonwing Ltd, located 31 Union Street, SE1 1SD, London, UK.

On 25th May 2012, we changed our Privacy Policy and Disclaimer, especially with regards to the Cookie Policy. Please take a few minutes to read our updated version, and feel free to contact us if you have any questions. This Disclaimer applies to all Users. By using our Services, you are agreeing to the Disclaimer. If you find yourself unable to agree to them, then you should not use the Site.

Crimsonwing may amend this Disclaimer at any time by posting the amended version on the Site. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in the Disclaimer may also be expanded on by provisions or notices published elsewhere on the Sites.

The Site is owned and managed, operated and maintained by Crimsonwing. For your information we list below the address details of Crimsonwing:

• Registered office: 31 Union Street, SE1 1SD, London, UK
• Phone: (+44) 0207 367 4300
• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Company Registration Number: 3215568

Privacy Policy

Crimsonwing respects your privacy and is committed to protecting the information you share with us. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains what information we collect and why we collect it, and how we use that information.

Information we collect

Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience.

We automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand and serve our users.

We use a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information.

Cookie Policy

We use a number of different cookies on our site. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. To find out how to control or delete them, we recommend you visit http://www.aboutcookies.org for detailed guidance.

The following table describes the cookies we use on this site and what we use them for. Currently, we operate an ‘implied consent’ policy, meaning that we will assume that you are happy to receive all cookies on the Crimsonwing website if you navigate it without changing your settings. If you are not happy, then you should either not use this site, or you should delete Crimsonwing cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.). Again, to find out how to control or delete them, we recommend you visit http://www.aboutcookies.org for detailed guidance.

Facebook cookies: We are using a Facebook plugin, which, if you are logged in to your Facebook account and if you have given Facebook permission to use certain cookies, this plugin that we use will install some cookies as a result of that. Hence, should you not wish to have those cookies installed, you need to set this within your Facebook cookies that you block. So the cookies that are set by the Facebook Social Plugin are only set if it detects other Facebook cookies already present on the user’s computer [this happens if the user has previously visited the facebook website and thus has its cookies installed already].

External web services: We use a number of external web services on the Crimsonwing site, mostly to display content within our web pages. For example, to display slideshows we sometimes use SlideShare; to show videos we use Vimeo and YouTube; to display our social feed we use Facebook. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Email tracking: Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site e.g. our quarterly newsletter and occasional promotional updates. Some emails we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should opt out of Crimsonwing’s emails which you can do by emailing your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Contact and Registration Forms: If you choose to send an enquiry on our site through the Contact Us or the Registration Form, or correspond with us in any electronic way you will need to pass personal data to Crimsonwing. This data will be used for the service you have requested together with related information campaigns about the service demanded. If at any time you would not like to receive information from us please email your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Our Use of Your Information

We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve and customise our content. We believe this allows us to improve our site and better tailor it to meet our users' needs. Any of your Personal Information is stored in our databases.

We use your email address to send you newsletters or other communications (for example, product promotions). Out of respect for our users we offer an opt-out in every single email campaign that we send. You can find this link in the bottom of each email campaign. This excludes service emails.

Our Disclosure of Your Information

We do not sell or rent any personally identifiable information about you to any third party.

By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, Intellectual Property Rights infringements, or other activity that is illegal or may expose us to legal liability.

Changes to Policy

This privacy policy does not cover the links within this site linking to other sites.

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our page. It is up to you whether you then continue to use the site following such changes. However, it is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using the Crimsonwing site and contact us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it , should you wish to have any of your details removed.